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Privacy Policy

Effective Date: 16 February 2026

Verified
Last Updated: 16 February 2026

This document outlines howSynapsyz Innovations LLPmanages your data sovereignty within the Quantacal ecosystem.

1. Introduction

This Privacy Policy describes how Synapsyz Innovations LLP ("Company", "Quantacal", "we", "us", or "our") collects, uses, stores, and protects your personal information when you access or use our website, software platform, and services (collectively, the "Service").

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

By using Quantacal, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

Information you provide directly, including:

  • Full name
  • Email address
  • Account login credentials
  • Billing and payment information
  • Business or organization information (if applicable)
  • Any information you provide while using the Service

2.2 Account and Usage Information

Information automatically collected when you use the Service, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of access
  • Usage patterns and activity logs

2.3 Payment Information

Payments are processed by third-party payment processors such as Razorpay. We do not store your complete credit card, debit card, or banking details. Payment data is handled securely by the payment provider in accordance with their privacy and security policies.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain the Service
  • To create and manage user accounts
  • To process subscriptions and payments
  • To communicate with you regarding your account or Service updates
  • To provide customer support
  • To improve, optimize, and enhance the Service
  • To detect and prevent fraud, abuse, and security threats
  • To comply with legal obligations

4. Legal Basis for Processing

We process your personal information based on:

  • Your consent
  • Performance of a contract (providing the Service)
  • Compliance with legal obligations
  • Legitimate business interests

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

With trusted third-party service providers, including:

  • Payment processors (e.g., Razorpay)
  • Cloud hosting providers
  • Analytics providers
  • Customer support tools

These providers are authorized to use your information only to provide services on our behalf.

5.2 Legal Requirements

We may disclose information if required by law, regulation, or legal process.

5.3 Business Transfers

In the event of a merger, acquisition, or business restructuring, your information may be transferred as part of business assets.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers
  • Encryption where applicable
  • Access control and authentication measures
  • Monitoring for unauthorized access

However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your personal information only as long as necessary for:

  • Providing the Service
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing agreements

When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Request restriction of processing
  • Withdraw consent where applicable

To exercise your rights, contact: hello@quantacal.com

We will respond within a reasonable timeframe.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Improve user experience
  • Analyze Service performance

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Service.

10. Third-Party Services

The Service may include links or integrations with third-party services. We are not responsible for the privacy practices of third-party providers. We encourage you to review their privacy policies.

11. Children's Privacy

The Service is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it.

12. International Data Transfers

Your information may be processed and stored on servers located outside your immediate geographic location. By using the Service, you consent to such transfers, subject to appropriate safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised Effective Date. Continued use of the Service constitutes acceptance of the updated Privacy Policy.

14. AI Transparency and Data Usage

Quantacal incorporates artificial intelligence features to provide natural language processing and assistant capabilities. We are committed to transparency regarding how these services interact with your data:

  • Service Provider: We utilize Groq as our third-party AI integration partner.
  • Scope of Data: Only the specific text or voice transcripts generated by your direct interaction with the Quanta Assistant are sent to Groq for intent parsing (e.g., "Schedule a meeting for tomorrow").
  • Google Data Protection: We do not share your Google Calendar data, event history, contact lists, or any information obtained via Google OAuth scopes with Groq or any other third-party AI providers.
  • Training: No user data provided to our AI integration is used by us or our partners to train foundation AI models.

15. Contact Information

For any questions or concerns regarding this Privacy Policy, contact:

Synapsyz Innovations LLP

Chennai, Tamil Nadu, India

Email: hello@quantacal.com

Website: https://www.quantacal.com

Privacy Support

Our Data Protection Officer is available to discuss your privacy concerns. For inquiries regarding data sovereignty or security protocols, please reach out to hello@quantacal.com.

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All Rights Reserved. Location: Chennai, India